Warranty Policy

:Product warranty tips

KING KONG devotes to offering “professional, high grade, innovative, advanced” 3C digital life to You as well as the best product with the highest quality.

KING KONG offers warranty service for the products:

:Warranty coverage

1, If there is quality problem within 7 days after you bought KING KONG product, you can change same model same standard new product.

2, You can enjoy free warranty service within 7 days after you bought KING KONG product (Ex transportation cost)

3, If the product still can’ t use after changing twice during warranty time, you can choose to return.

4, When you require warranty, please show:

       1) Warranty product

       2) Proof of purchase

       3) Warranty certificate (Warranty Card)

5, You can’ t enjoy warranty service as the following situation:

      1)  Normal wear and tear

       2) Damaged by man-made causes (such as sharp objects, bending, extrusion, into the liquid, fall over and so on)

       3) Damaged by improper use, such as not follow the use instructions.

       4) Forces of nature which can’ t be disobeyed.

:Warranty time

1) The warranty time of protection product is one month.

:Warm reminder

In order to get the right of “change, repair, return “, please.

  1) Ask for invoice and safekeeping when you buy the product.

  2) Effective warranty card and invoice are the basic certificates for the warranty.